Help with your Lane workflow.
Luminary Lane is a hands-on platform. Start with the answer below, or send us the context we need to help by email.
Email support
For help with an active workflow, include your company, what you were trying to do, and any relevant link or screenshot.
[email protected]Read the FAQ
Find answers about onboarding, approvals, ownership, data use, pricing, and how Lane works with your team.
Open FAQAsk about Lane
For a new workflow, a pricing question, or a fit check, send a short note and we will reply by email.
Start a conversationCommon help areas
The context that helps us help you.
Onboarding and Brand Foundation
Share the website, documents, or working material you have. We can help clarify what Lane needs and what she will return for confirmation.
Approved channel workflows
Ask about a proposed action, an integration, an approval step, or what happened after a channel action ran.
Budgets and billing
We can help explain the starting tier, approved variable budgets, AI usage, media, email, and connected-tool costs.
Privacy and security
For questions about ownership, data use, connected tools, or security requirements, start with the policies below or email us with your context.